Erth software

In addition, a full spectrum of optional modules is available to enhance the customer experience and streamline your operations. Our capabilities and experience set us apart.

We continue to invest in training and quality assurance programs for the benefit of our clients. Not only will you get a feature-rich technology solution, but you will get a proven partner that knows how to help capitalize on technology and streamline business processes. Recognizing that a Customer Information System conversion is typically both capital and resource intense, we have implemented a model to ease the burden for your business.

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Request a Demo. With many smaller utilities lacking the scale and resources required to meet regulatory requirements, CHEC provides a reliable support network to ensure they are able to adapt and respond to change.

Customer Information and other utility systems are complex and require a significant level of expertise to maintain and operate. In addition, cyber security threats have never been greater, which is why the task of protecting utility assets against cyber attacks and creating a sustainable model for utilities to operate under became an initiative for the CHEC Association.

The vision was to create a common Customer Information System environment that would allow the CHEC members to take advantage of shared IT infrastructure, setups, testing and even services such as billing, call center, and credit and collections. It did not take long for members to start collaborating and leveraging resources. Recently, Orangeville Hydro experienced a shortage in their billing department and was able to work with ERTH to secure billing coverage for a period of time until new staff could be hired and trained.

To learn more, visit the CHEC website.