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Optus has identified that the effect of these circumstances may apply to approximately services. Some of these services may not be installed or repaired within Optus's standard time frames. The number of possibly affected services may increase or decrease as Optus assesses the full effect of the extreme weather conditions.

Based on current information, the resumption date of Optus's normal service operations is expected to be 14 December This date is indicative only, however, and may be subject to change once the full impact of the extreme weather conditions has been assessed.

Stay connected on our preferred networks and be protected against unintended pay-per-use data charges with Network Lock. Know what you are subscribed to and stay seamlessly connected while avoiding bill shock with data usage alerts and notifications on my Singtel app. Stay connected with our single destination plans to Thailand, Indonesia or Malaysia.

If you're travelling further, choose our multi-destination plans that cover up to 81 destinations. The full list of 5G Roaming destinations can be found in Roaming Rates. After pm Sydney time, your daily balance may display as zero even if you have remaining inclusions to use that day.

All for use in AU. Excludes rate plan change. Coverage: Coverage availability will vary depending on your device and location. Check coverage at optus. Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus network. To learn more, visit optus. Data Terms and Conditions All for use in Australia within 5 days.

Data Terms and Conditions All for use in Australia within 10 days. Data Terms and Conditions All for use in Australia within 28 days. As these circumstances were outside of Optus control, Optus is claiming an exemption from compliance with time frames and performance standards required under the Telecommunications Customer Service Guarantee Standard If, after calling Optus on the above number, you remain unsatisfied with our response to your query, you have the option of raising the matter with the Telecommunications Industry Ombudsman TIO.

Information on the TIO and contact details are available on the Internet www. Optus apologises to any affected customers. Services in the area mentioned above with phone numbers in the following number ranges may have been affected: To To To To To To To To As these circumstances were outside of Optus control, Optus is claiming an exemption from compliance with time frames and performance standards required under the Telecommunications Customer Service Guarantee Standard



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